Terms of service

Terms & Conditions

Welcome to Vantkart.

Vantkart is operated by My Sale Hub. By accessing our website or purchasing products from us, you agree to these Terms & Conditions and the policies displayed on our website.

Please read them carefully before placing an order.

1. Products

Vantkart offers products including women's clothing, dresses, tops, pants, lowers, shirts, and other fashion products.

We make reasonable efforts to display product descriptions, colours, images, sizes, and other details accurately.

However, actual product colours may appear slightly different due to photography, lighting, screen settings, or device display differences.

2. Product Availability

All products and orders are subject to availability.

We reserve the right to discontinue a product or cancel an order if the product becomes unavailable. If payment has already been received for an order that we cannot fulfil, the applicable amount will be refunded.

3. Pricing

Product prices and applicable charges are displayed on our website.

Prices, discounts, promotions, and offers may change from time to time. The price applicable to an order will generally be the price shown at checkout when the order is placed, subject to correction of genuine technical or pricing errors as permitted by applicable law.

4. Shipping

We currently deliver across India.

Our standard shipping charge is ₹75 per order, unless a different offer or charge is displayed at checkout.

Estimated delivery time is generally 4–7 days after order processing/confirmation. Delivery times are estimates and can be affected by courier operations, location, weather, holidays, and other circumstances.

5. Cash on Delivery (COD)

Cash on Delivery is available for eligible orders.

COD orders may require WhatsApp confirmation before processing or dispatch.

We may contact the customer using the phone/WhatsApp number provided with the order for confirmation or order-related communication.

6. Order Cancellation

Customers may request cancellation before the order is dispatched.

Once an order has been dispatched, cancellation may no longer be possible and the applicable Return, Refund & Exchange Policy will apply.

7. Returns & Exchanges

Eligible return or exchange requests must be made within 3 days of delivery.

Returns/exchanges may be accepted for eligible issues such as receiving a wrong or damaged product, subject to our Return, Refund & Exchange Policy.

A ₹99 return shipping charge may apply.

Returned products must meet the eligibility and condition requirements stated in our Return, Refund & Exchange Policy.

8. Refunds

Approved refunds are processed through:

UPI transfer, or
Bank account transfer.

Refunds are processed after the applicable return/refund requirements have been satisfied.

9. Customer Information

Customers are responsible for providing accurate information when placing an order, including their name, phone number, email address, shipping address, and PIN code.

Incorrect or incomplete information may cause delays or delivery problems.

10. Website Use

You agree not to misuse our website, attempt unauthorized access, interfere with website operations, engage in fraudulent transactions, or use the website for unlawful purposes.

11. Intellectual Property

Unless otherwise stated, Vantkart's branding, website content, graphics, product photographs, designs, logos, and other original content are owned by or licensed to My Sale Hub/Vantkart and may not be copied or commercially used without appropriate permission, subject to applicable law.

12. Limitation and Applicable Law

Nothing in these Terms is intended to exclude or restrict rights or remedies that cannot lawfully be excluded under applicable Indian law.

To the extent permitted by law, Vantkart/My Sale Hub will not be responsible for indirect losses arising from circumstances beyond its reasonable control.

13. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be published on our website and will apply from their stated effective date.